Page 21 - FS Chaing Mai - Directory of Services

trained to respond to any emergency situation. All villas are equipped
with smoke detectors and all areas have alarm pull stations which are
monitored 24 hours a day. In the event of an emergency, contact the
Emergency Desk (Press 888) and report the location of the emergency.
Please be aware of the following
• Your villa number.
• Location and route of pathways to your villa and to the lobby.
• Study the layout of the villa and familiarise yourself with the
emergency exits.
• Inspect your villa and locate the fire extinguisher in the wardrobe.
• Locate and learn how to turn off the air-conditioning system and
ceiling fans.
• Always keep villa key by the bedside.
If you detect a fire or smoke
• Remain calm.
• Call the Emergency Desk immediately (Press 888) and provide your
name and location.
• Exit the affected area immediately via the emergency route.
Advise the emergency desk of
• The exact nature of the emergency (smoke, fire, sparks, etc).
• The exact location.
• Your name and location.
To evacuate your villa The resort is equipped with a fire detection system, and our team is
• Touch the door with the back of your hand – if it feels hot, EAR THQU AKE SAFET Y
do not exit the villa.
• Tie a wet hand towel or cloth over your nose and mouth. In the unlikely event of an earthquake, please follow the procedures
• Close the doors and windows to keep the fire from spreading. listed below.
• If there is no smoke, exit to the pathway.
• If there is smoke, remain calm, drop to your hands and knees and Safety rules when shaking starts:
crawl to the exit and pathway (air is fresher at floor level). • If you are inside your villa remain calm and do not panic.
Move away from the danger zone and against the direction of the wind. • Do not try to run out of the villa during strong tremors.
Please follow the emergency escape route to the safe assembly point • Do not panic if the fire alarms go off.
at the lobby. • Stay away from windows, sliding glass doors and mirrors.
• Cover your head with a pillow or stay under a strong table.
If your exit is blocked • If you are outside your villa stay away from the buildings, walls,
Go back to your villa, remain calm and call the Emergency Desk (Press 888). trees, lights etc.
• Move to a clear area if you can walk safely, if not crouch down
If you cannot leave your villa and cover your head.
• Stay low to the floor. Tie a wet cloth over your nose and mouth
for easier breathing. Safety rules after shaking stops:
• Fill the bathtub with water – you may need it to wet the villa. • Remain calm and do not panic.
• Turn off the air-conditioners and fans. • Check for injuries, do not move if you have a serious injury.
• Seal the villa from smoke – stuff wet towels, sheets, etc in • Do not light matches, cigarettes or turn on electric switches.
cracks around doors and windows and in airconditioning vents. • Move carefully and watch out for things that have fallen or broken,
• Call the Emergency Desk (Press 888) and share your location. creating hazards.
• Fill your bathtub and basin with water, and remain alert
for aftershocks.
• Wait for further instructions from the resort Emergency Response Team.
• When the resort confirms evacuation, follow the emergency escape route
which is located near the safety box.